Turnaround time is your product. Make it visible and accountable.
Track every test from order to result, release with a full audit trail, deliver to the patient's phone — and see which doctors send you business. Built in Nigeria.
Book a 15-minute demoFor the lab scientist who built a business.
A diagnostic centre lives or dies on turnaround and trust. A result that's late, lost, or released to the wrong hands costs you a referring doctor and exposes you to liability. DawaHQ tracks every order from registration to release, keeps an audit trail on who released what to whom, and gets the result onto the patient's phone — so your reputation, and your referral pipeline, keep growing.
Five risks paper can't manage.
Slow turnaround
If you can't see which orders are overdue, you can't fix them. Order-to-result tracking flags delays before the doctor calls.
Uncontrolled release
Who released that result, when, and to whom? An audit trail on every release is liability protection, not just tidiness.
Results stuck on paper
Patients expect results on their phone. Digital delivery via SMS, WhatsApp or a portal is now the baseline expectation.
Invisible referrals
You don't know which doctors send you the most work, or what they order. That's business intelligence you're leaving on the table.
Accreditation gaps
Reagent lots and NAFDAC numbers tracked alongside results keep you inspection- and accreditation-ready.
Operational control, clinical credibility.
Order management
Register patients and walk-ins, log every test ordered, track sample collection and urgency from one board.
Results & release
Enter results, flag abnormal values, and release with a full audit trail of who, when and to whom.
Emergency release
An urgent-release workflow that still logs the override and the reason — speed without losing the trail.
Digital delivery
Send results to the patient by SMS, WhatsApp or a secure portal — fewer counter queues, happier patients.
Referral intelligence
Track which referring doctors send patients and what they order — your real sales pipeline, made visible.
Billing & Paystack
Bill per test, take card / transfer / USSD, and track outstanding balances and daily takings.
The same lab, two ways.
| The day-to-day | On paper / registers | On DawaHQ |
|---|---|---|
| Overdue results | Found when chased | Flagged automatically |
| Result release | No record of who/when | Full audit trail |
| Patient delivery | Come back to collect | SMS / WhatsApp / portal |
| Referring doctors | Unknown | Tracked & ranked |
| Payment | "Cash only" | Card, transfer, USSD |
Scoped to your facility — request a custom quote.
- Order-to-result tracking with abnormal-value flagging
- Audited result release, incl. emergency-release workflow
- Digital results delivery — SMS, WhatsApp, portal
- Referring-doctor tracking & Paystack billing
- Add imaging/radiology orders on Professional (₦50,000/month)
Live in days, not a quarter.
Setup call
We build your test catalogue, price list and staff logins, and add your referring doctors.
Run your first orders
Register patients, log tests, enter and release results with the audit trail on from day one.
Turn on delivery & payments
Switch on SMS/WhatsApp result delivery and Paystack, and the counter speeds up immediately.
See it on your own test menu.
A 15-minute demo on a real lab workflow — order, result, release, deliver.
Book a demo