Every tool your hospital needs
DawaHQ is the complete hospital management OS — patient records, appointments, pharmacy, lab, billing, AI, and more. All integrated. All in one place.
Lab Intelligence Engine
Not just lab management — DawaHQ thinks like a lab scientist. Auto-computed derived values, critical alerts, delta checks, and clinical interpretation built into every test.
Structured Panels
50+ templates — FBC, LFT, U/E/Cr, Lipid, TFT with multi-field entry
Auto-Computation
eGFR, Anion Gap, INR, VLDL, LDL Friedewald, Globulin, A/G Ratio — computed in real-time
Critical Alerts
Dangerous results flagged instantly with "Notify Physician" badge
Delta Checks
Compares current results against patient history — flags sudden changes
Clinical Interpretation
Pattern-based hints for 13 panels — LFT, KFT, Lipid, FBC, TFT and more
Antibiogram Grid
Culture & Sensitivity entry with organism–antibiotic matrix
Electronic Medical Records (EMR)
Complete, structured patient records — accessible in seconds.
- Comprehensive patient profiles — demographics, contact info, next-of-kin
- Full medical history, allergies, and chronic conditions
- Visit notes with structured SOAP format
- Prescription history linked to pharmacy
- Lab and diagnostic result history
- Searchable patient list with advanced filters
- Patient photo and ID upload
- NDPR-compliant data handling
Electronic Medical Records (EMR)
8 capabilities
+ 4 more capabilities
Appointments & Scheduling
Smart scheduling that reduces no-shows and eliminates double-booking.
- Multi-doctor, multi-location calendar
- Walk-in and pre-booked appointment management
- Automated SMS reminders (D-1, D-0)
- Email confirmation on booking
- Appointment status tracking (confirmed, arrived, in-consultation, completed)
- Recurring appointment support
- Doctor schedule and leave management
- Calendar export (iCal)
Appointments & Scheduling
8 capabilities
+ 4 more capabilities
Queue Management
Digitalise your waiting room — end the clipboard chaos.
- Digital patient check-in at reception
- Live queue display (wall screen / TV mode)
- Nurse triage priority assignment
- Patient call system with audio alerts
- Wait time estimation per doctor
- Queue analytics — average wait, peak hours
- Multi-doctor queue routing
- Vitals capture at triage (BP, weight, temp, SPO2)
Queue Management
8 capabilities
+ 4 more capabilities
Billing & Invoicing
Collect every naira owed — automatically.
- Itemised invoice generation per visit
- Paystack payment integration (card, transfer, USSD)
- Outstanding balance tracking per patient
- HMO / insurance billing workflow
- Partial payment and instalment tracking
- Automatic receipt generation
- Revenue reconciliation reports
- Custom service price list
Billing & Invoicing
8 capabilities
+ 4 more capabilities
Pharmacy Management
Full pharmacy operations — from procurement to dispensing.
- Real-time drug inventory with batch tracking
- Automated low-stock and expiry alerts
- Prescription-to-dispense workflow
- Drug catalogue with generic and brand names
- Supplier purchase order management
- Dispensing log with staff accountability
- Controlled drug register
- Pharmacy POS integration
Pharmacy Management
8 capabilities
+ 4 more capabilities
Lab & Diagnostics
The Lab Intelligence Engine — 50+ structured test templates, auto-computed derived values, and clinical interpretation.
- 50+ pre-configured structured panel templates (FBC, LFT, U/E/Cr, Lipid, TFT, etc.)
- Auto-computed derived values — eGFR, Anion Gap, INR, VLDL, LDL Friedewald, Globulin, A/G Ratio
- Critical value alerts with "Notify Physician" badge for dangerous results
- Delta checks — compares current results against patient history for sudden changes
- Clinical interpretation hints — pattern-based notes for 13 test panels
- Culture & Sensitivity antibiogram grid for microbiology tests
- Physician review and digital sign-off workflow
- Patient result notification via WhatsApp/SMS/email
Lab & Diagnostics
8 capabilities
+ 4 more capabilities
Inpatient Department (IPD)
Complete inpatient care management from admission to discharge.
- Patient admissions and bed assignment
- Ward notes and nursing documentation
- Doctor round notes with full history
- Discharge summaries and transfer records
- IPD billing linked to patient invoice
- Multi-ward support with bed occupancy view
- Real-time bed availability dashboard
Inpatient Department (IPD)
7 capabilities
+ 3 more capabilities
Radiology Module
Structured radiology workflow with critical findings alerts.
- Radiology request from any doctor or department
- Modality tracking (X-ray, Ultrasound, CT, MRI)
- Radiologist result entry with structured report templates
- Critical findings Telegram alert to radiologist
- Image reference and PACS link support
- Referring doctor notification on result availability
- Full audit trail from request to report
- Radiology revenue reporting
Radiology Module
8 capabilities
+ 4 more capabilities
Paediatrics
Specialised tools for paediatric care and child health monitoring.
- Paediatric patient registration with guardian info
- Age and weight-based drug dosage calculator
- Growth chart tracking (WHO standards)
- Immunisation / vaccination records
- Paediatric-specific consultation templates
- Linked to pharmacy and lab modules
Paediatrics
6 capabilities
+ 2 more capabilities
Prescriptions
Digital prescriptions — from doctor to pharmacy in one click.
- Digital prescription generation in consultation
- Drug name auto-complete with standard dosages
- AI Drug Interaction Checker (Professional+)
- Auto-dispense linkage to pharmacy module
- Prescription history per patient
- Repeat prescription support
- Printable prescription format
- Controlled drug prescription flag
Prescriptions
8 capabilities
+ 4 more capabilities
Nurse Module
Empower your nursing team with their own clinical workspace.
- Nurse triage and vitals capture
- Nursing notes and observations
- Medication administration record (MAR)
- Inpatient ward round support
- Fluid balance charting
- Wound care and procedure notes
- Allergy flag visibility across all screens
- Nurse task list and handover notes
Nurse Module
8 capabilities
+ 4 more capabilities
Referral Network
Send and receive referrals digitally — close the care loop.
- Outgoing referral creation with clinical summary
- Secure patient record sharing with receiving facility
- Referral status tracking (sent, received, completed)
- Incoming referral notification and acceptance
- Referral source reporting for revenue attribution
- HMO pre-authorisation workflow
- Referral letter generation and print
- Referral analytics dashboard
Referral Network
8 capabilities
+ 4 more capabilities
Staff & Role Management
Granular access control — every staff member sees exactly what they need.
- Role-based access: Admin, Doctor, Nurse, Pharmacist, Lab Tech, Receptionist, Radiologist
- Staff invitation via email
- Staff activity audit log — every action tracked
- Doctor schedule and availability management
- Staff performance reporting
- Multi-location staff assignment
- Temporary access and leave management
- Password reset and 2FA (roadmap)
Staff & Role Management
8 capabilities
+ 4 more capabilities
Analytics & Reports
Real-time dashboards so you always know what's happening.
- Live hospital dashboard — patients today, revenue, queue length
- Patient registration trends
- Revenue by service, doctor, and period
- Outstanding balances and accounts receivable
- Appointment completion and no-show rates
- Drug inventory and consumption reports
- Lab test volume and turnaround time
- Exportable reports (CSV, PDF)
Analytics & Reports
8 capabilities
+ 4 more capabilities
Dawa AI Assistant
Your intelligent clinical copilot — built into every workflow.
- AI Clinical Note Drafting — structured SOAP notes from consultation data
- Drug Interaction Checker — real-time alerts on dangerous combinations
- AI Revenue Analyst — spots billing gaps and unpaid invoice patterns
- AI Inventory Predictor — forecasts drug stock-outs before they happen
- Radiology Critical Findings Alert (Telegram)
- AI-powered patient discharge summary generation
- Smart appointment gap detection and rebooking suggestions
- Ongoing expansion — new AI tools added each release
Dawa AI Assistant
8 capabilities
+ 4 more capabilities
Notifications & Alerts
Keep patients and staff informed automatically.
- SMS appointment reminders
- Email appointment confirmations
- Lab result ready notification to patient
- Critical findings alert via Telegram (for radiologists)
- Low drug stock alert to pharmacy staff
- Payment received notification
- System alerts for admin via Telegram
- Customisable notification templates
Notifications & Alerts
8 capabilities
+ 4 more capabilities
Integrations & API
Connect DawaHQ to your existing systems and instruments.
- Mirth Connect integration (HL7/ASTM lab instrument data)
- Paystack payment gateway
- Automated email delivery
- Nigerian SMS gateway integration
- Telegram Bot API for alerts
- REST API for custom integrations (Enterprise)
- Webhook support for external system triggers (Enterprise)
- PACS / DICOM image link support (roadmap)
Integrations & API
8 capabilities
+ 4 more capabilities
Antenatal Care (ANC)
Complete antenatal care tracking — from booking visit to delivery.
- Antenatal registration and gestational age calculation
- ANC visit schedule (first, second, third trimester)
- Fundal height, foetal heart rate, and presentation tracking
- Blood group, rhesus factor, and screening results
- Tetanus toxoid and iron/folate supplementation records
- High-risk pregnancy flag with escalation alerts
- Labour and delivery summary linked to patient record
- Postnatal follow-up visit tracking
Antenatal Care (ANC)
8 capabilities
+ 4 more capabilities
HMO Management
Streamline HMO billing, pre-authorisation, and batch claims.
- HMO scheme setup with service caps and co-pay rules
- Pre-authorisation request workflow
- HMO billing linked to patient invoices
- Batch claim generation per HMO scheme
- HMO balance tracking and reconciliation
- Capitation vs fee-for-service billing support
- HMO encounter summary and submission reports
- Fraud detection flags on anomalous claim patterns
HMO Management
8 capabilities
+ 4 more capabilities
Clinical Calculators
Evidence-based clinical tools built into every consultation.
- BMI and body surface area calculator
- Paediatric drug dosage by weight (Clarks rule, Frieds rule)
- Gestational age from LMP or ultrasound dates
- eGFR / creatinine clearance (Cockcroft-Gault)
- APGAR score calculator (newborn)
- Blood pressure percentile (paediatric)
- Fluid deficit and resuscitation calculator
- Glasgow Coma Scale (GCS) assessment tool
Clinical Calculators
8 capabilities
+ 4 more capabilities
Fraud Detection
Protect your revenue with AI-powered anomaly detection.
- Duplicate prescription detection across pharmacists
- Unusual billing pattern alerts (spike detection)
- HMO claim anomaly flagging before submission
- Ghost patient detection — duplicate records alert
- Drug dispensing discrepancy alerts (prescribed vs dispensed)
- After-hours access and action audit logs
- Revenue leakage dashboard — unbilled services
- Monthly fraud risk summary report
Fraud Detection
8 capabilities
+ 4 more capabilities
Chronic Disease Tracking
Long-term condition management — from hypertension to diabetes.
- Chronic disease register (HTN, DM, Asthma, CKD, HIV, Epilepsy)
- Visit-by-visit trend charts for BP, blood glucose, weight
- Medication adherence tracking and missed dose alerts
- Lab result trend monitoring (HbA1c, CD4, creatinine)
- Disease control status — controlled / uncontrolled classification
- Patient recall and follow-up scheduling
- Programme cohort reporting for NGO/donor reporting
- Integration with MOH chronic disease reporting formats
Chronic Disease Tracking
8 capabilities
+ 4 more capabilities
Dental Practice
Full dental practice management with tooth chart and treatment planning.
- Interactive dental tooth chart (FDI & Universal numbering)
- Treatment planning workflow with status tracking
- Dental visit records and clinical notes
- Oral health history and periodontal charting
- Dental procedure billing with custom price list
- Dental X-ray reference and image link support
- Patient recall scheduling for routine checkups
- Dental consumables and material tracking
Dental Practice
8 capabilities
+ 4 more capabilities
Eye Clinic
Complete eye clinic module with visual acuity, refraction, and optical prescription.
- Visual acuity and refraction examination records
- Optical prescription generation (glasses & contact lenses)
- Tonometry, slit-lamp, and fundoscopy notes
- Eye procedure records (surgery, injections, laser)
- Full ophthalmic history and diagnosis tracking
- Optical billing integration with custom price list
- Patient recall scheduling for eye reviews
- Diabetic retinopathy and glaucoma follow-up flags
Eye Clinic
8 capabilities
+ 4 more capabilities
Mental Health
Structured mental health module with MSE, therapy sessions, and care plans.
- Mental State Examination (MSE) structured templates
- Psychiatric assessment and diagnosis records
- Therapy session notes (CBT, DBT, supportive)
- Mental health care plan creation and tracking
- Risk assessment (suicidality, violence, self-harm)
- Medication review and psychotropic drug tracking
- Confidential record handling (restricted access)
- Outcome measurement scales (PHQ-9, GAD-7, PANSS)
Mental Health
8 capabilities
+ 4 more capabilities
Physiotherapy
Physiotherapy practice management with assessments, sessions, and progress tracking.
- Initial physiotherapy assessment templates
- Treatment plan creation with goal setting
- Session records and progress notes
- Functional outcome tracking per session
- Exercise prescription and home programme log
- Joint range of motion and strength measurements
- Physio billing integration with custom price list
- Discharge summary and final outcome report
Physiotherapy
8 capabilities
+ 4 more capabilities
Theatre / Surgical Suite
Complete surgical workflow — from booking to post-op analytics.
- Surgical booking and scheduling with calendar view
- Surgeon and anaesthetist assignment per case
- Pre-operative checklist with sign-off workflow
- Intraoperative notes with procedure documentation
- Post-operative documentation and recovery tracking
- Theatre utilisation analytics (monthly trends, surgeon performance)
- Procedure breakdown reports with revenue attribution
- Emergency case fast-track workflow
Theatre / Surgical Suite
8 capabilities
+ 4 more capabilities
Dialysis Unit
Haemodialysis session management with vitals and fluid tracking.
- Haemodialysis session tracking with machine parameters
- Vascular access documentation and monitoring
- Pre/intra/post-dialysis vitals recording
- Dry weight management and fluid balance tracking
- Session scheduling with recurring appointment support
- Dialysate and consumable tracking
Dialysis Unit
6 capabilities
+ 2 more capabilities
Staff In-App Chat
Real-time messaging between clinic staff — built-in and NDPR-compliant.
- Real-time messaging between clinic staff
- Group and direct message channels
- Typing indicators and online presence
- 90-day automatic message purge (NDPR compliance)
- Message search and pinning
- Staff availability status
Staff In-App Chat
6 capabilities
+ 2 more capabilities
Patient Self-Service Portal
Let patients manage their own care — from any phone, anywhere.
- OTP-based login via phone (WhatsApp or SMS) — no password needed
- View upcoming and past appointments
- Access lab results and diagnostic reports
- Download invoices and payment receipts
- View active prescriptions
- Update personal contact details
- Clinic-branded portal with custom colour and logo
- NDPR-compliant — patients see only their own data
Patient Self-Service Portal
8 capabilities
+ 4 more capabilities
WhatsApp & Email Automation
Keep patients informed automatically — via WhatsApp and email.
- WhatsApp appointment reminders (D-1 and D-0)
- WhatsApp lab result ready notifications
- WhatsApp prescription and payment alerts
- Email appointment confirmations and receipts
- Email lab result and prescription ready alerts
- Welcome email on patient registration
- Customisable message templates per clinic
- NDPR-compliant opt-in and opt-out management
WhatsApp & Email Automation
8 capabilities
+ 4 more capabilities
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