How much does DawaHQ cost?

DawaHQ starts at ₦25,000 per month for the Starter plan. Professional and Enterprise plans are available for larger facilities.

Can I cancel anytime?

Yes. You can cancel your DawaHQ subscription at any time. There are no long-term contracts on monthly plans.

What is included in the Starter plan?

The Starter plan includes EMR, appointments, basic billing, pharmacy, and patient records — everything a small clinic needs to go paperless.

Simple, transparent pricing

Q: Is there a complimentary evaluation available?

Yes. Contact our support team to receive a complimentary license code and get started with DawaHQ.

Q: Is DawaHQ NDPR compliant?

Yes. DawaHQ is built for NDPR compliance with AES-256 encryption, role-based access controls, and full data ownership for your clinic.

Scale as you grow. No hidden fees, no lock-in. Cancel anytime.

✓ Dedicated onboarding · ✓ NDPR compliant · ✓ Cancel anytime

MonthlyAnnual

Starter

Perfect for small clinics getting started

₦25,000/monthly

1 location included

For solo clinics and small practices just getting started.

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1 Location
Patient Registration & Records
Queue Management
Consultation Notes & E-Prescription
Drug Inventory Management
Billing & Payments
Basic Reporting
30-Day Free Trial

Professional

For growing clinics with multiple doctors

₦40,000/monthly

e.g. 3 locations = ₦120,000/month

For growing clinics that need full EMR and billing.

Book a Demo

Up to 5 Locations
Everything in Starter
Multi-Location Management
Up to 10 staff accounts
HMO & Insurance Billing
Appointment Scheduling
Advanced Reporting & Analytics
Patient Data Import & Export
Priority Support
30-Day Free Trial

Enterprise

For hospital groups and enterprise clinics

₦75,000/monthly

e.g. 10 locations = ₦750,000/month

For hospital groups and multi-location clinics.

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Unlimited Locations
Everything in Professional
Enterprise Analytics Dashboard
Custom Onboarding & Training
Dedicated Account Manager
SLA Uptime Guarantee
Data Backup & Recovery
API Access
30-Day Free Trial

Specialist Add-ons

Extend DawaHQ with purpose-built modules for specialist departments. Add any combination to any plan, at any time.

💊

Pharmacy Add-on

Add-on

Add full pharmacy management to any plan. e.g. 3 locations = ₦30,000/month.

Full drug inventoryReal-time stock trackingLow-stock alertsPrescription dispensingSupplier purchase ordersExpiry date tracking

+₦10,000/location/month

per location/month

Add to Plan

🔪

Theatre Suite

Add-on

Full operating theatre management — scheduling, consumables, and anaesthesia records.

Theatre scheduling & bookingSurgical checklist managementAnaesthesia recordsTheatre consumables trackingPost-op nursing notesTheatre revenue reporting

+₦15,000/location/month

per location/month

Add to Plan

🩸

Dialysis Unit

Add-on

Purpose-built dialysis unit management for nephrology centres and renal units.

Patient dialysis scheduleSession records (HD & PD)Machine assignment trackingDry weight & fluid monitoringDialysis consumables logNephrology billing

+₦12,000/location/month

per location/month

Add to Plan

👶

Maternity Suite

Add-on

Complete maternity management — labour ward, delivery, and newborn care.

Labour & delivery recordsPartograph chartingNewborn registration & APGARPostnatal visit trackingMaternity ward bed managementBirth data export

+₦20,000/location/month

per location/month

Add to Plan

🦷

Dental Practice

Add-on

Full dental practice management with interactive tooth chart and treatment planning.

Interactive tooth chart (FDI)Treatment planning workflowDental visit recordsOral health historyDental procedure billingPatient recall scheduling

+₦15,000/location/month

per location/month

Add to Plan

👁️

Eye Clinic

Add-on

Complete eye clinic module with visual acuity, refraction, and optical prescriptions.

Visual acuity & refraction recordsOptical prescription generationEye procedure recordsTonometry & slit-lamp notesEye history & diagnosisOptical billing

+₦15,000/location/month

per location/month

Add to Plan

🧠

Mental Health

Add-on

Structured mental health module with MSE, therapy sessions, and care plans.

Mental State Examination (MSE)Psychiatric assessment templatesTherapy session recordsMental health care plansRisk assessment trackingConfidential record handling

+₦12,000/location/month

per location/month

Add to Plan

🏃

Physiotherapy

Add-on

Physiotherapy practice management with assessments, sessions, and progress tracking.

Physiotherapy assessmentsTreatment plan managementSession records & notesProgress & outcome trackingExercise prescription logPhysio billing

+₦10,000/location/month

per location/month

Add to Plan

🌐

Patient Portal

Add-on

OTP-authenticated patient access to records, results, and appointments. Free on Professional and Enterprise plans.

OTP login (WhatsApp/SMS)View lab resultsAppointment historyInvoice downloadsClinic-branded portalMobile-responsive

+₦8,000/location/month

per location/month

Add to Plan

🔬

Radiology

Add-on

Full radiology request, structured reporting, and critical findings alerts. Free on Professional and Enterprise plans.

Radiology request workflowStructured report templatesCritical findings alertsPACS/DICOM link supportModality trackingRadiology revenue reports

+₦10,000/location/month

per location/month

Add to Plan

🌐

Patient Self-Service PortalFREE on Pro & Enterprise

Patients can book appointments, view lab results, access invoices, and manage their profile — from any phone. Included at no extra cost on Professional and Enterprise plans.

🔬

Radiology ModuleFREE on Pro & Enterprise

Full radiology request, reporting, and critical findings workflow — bundled at no extra cost on Professional and Enterprise plans. No add-on fee for X-ray, CT, MRI, or ultrasound workflows.

Full feature comparison

Feature	Starter	Professional	Enterprise
Locations	1	2–5	6+
Staff accounts	Up to 10	Up to 25	Unlimited
Patient records (EMR)	✓	✓	✓
Appointments & scheduling	✓	✓	✓
Billing & invoicing	✓	✓	✓
SMS & email reminders	✓	✓	✓
Queue management	✓	✓	✓
Inpatient Department (IPD)	✓	✓	✓
Paediatrics	✓	✓	✓
Antenatal Care (ANC)	✓	✓	✓
Chronic Disease Tracking	✓	✓	✓
Clinical Calculators	✓	✓	✓
Lab Intelligence Engine	✓	✓	✓
Analytics & reports	Basic	Advanced	Advanced
AI Clinical Notes (Dawa)	—	✓	✓
Drug Interaction Checker	—	✓	✓
AI Revenue Analyst	—	✓	✓
AI Inventory Predictor	—	✓	✓
Radiology module	—	✓	✓
Referral network	—	✓	✓
HMO Batch Billing	—	✓	✓
Fraud Detection	—	✓	✓
API access & webhooks	—	—	✓
Mirth Connect (HL7/ASTM)	—	—	✓
Dedicated account manager	—	—	✓
Custom onboarding & training	—	—	✓
SLA guarantee	Best effort	99.5%	99.9%
Support	Email	Priority email	Dedicated CSM
Communications
WhatsApp Automation	Add-on	Add-on	Add-on
Email Automation	Add-on	Add-on	Add-on
Patient Self-Service Portal	—	✓ Free	✓ Free
Staff Chat & Collaboration	✓	✓	✓
Specialist Add-ons
Dental Practice	Add-on	Add-on	Add-on
Eye Clinic	Add-on	Add-on	Add-on
Mental Health	Add-on	Add-on	Add-on
Physiotherapy	Add-on	Add-on	Add-on
Theatre Suite	Add-on	Add-on	Add-on
Dialysis Unit	Add-on	Add-on	Add-on
Maternity Suite	Add-on	Add-on	Add-on

Frequently asked questions

Is there a complimentary evaluation available?

Yes. Contact our support team at support@dawahq.com or call 0705-530-6984 to receive a complimentary license code and get started.

What happens to my data if I don't subscribe after the trial?

Your data is securely retained for 30 days after your trial ends. You can export all patient records at any time. We never delete your data without notice.

Can I switch plans after I subscribe?

Yes. You can upgrade at any time and the new plan takes effect immediately. Downgrades take effect at the next billing cycle.

What does "per location" mean?

For the Professional and Enterprise plans, pricing is per hospital location per month. A location is a distinct physical address where your hospital operates.

Does DawaHQ work without internet?

DawaHQ is a cloud-based platform and requires an internet connection. We recommend a stable broadband or mobile data connection. Offline mode is on our roadmap.

Is DawaHQ NDPR compliant?

Yes. DawaHQ is built to comply with the Nigeria Data Protection Regulation (NDPR). Patient data is encrypted at rest and in transit, and you retain full ownership of your data.

Can I add the Pharmacy Add-on to any plan?

Yes. The Pharmacy Add-on (₦10,000/location/month) can be added to Starter, Professional, or Enterprise plans at any time from your billing settings. For example, a clinic with 3 locations pays ₦30,000/month for the Pharmacy Add-on.

Do you offer discounts for NGOs or mission hospitals?

We offer special pricing for non-profit hospitals and mission facilities. Contact us at hello@dawahq.com with details about your organisation.

What are the specialist add-ons and how do they work?

Specialist add-ons are purpose-built modules for specific clinical departments — including Dental Practice, Eye Clinic, Mental Health, Physiotherapy, Theatre Suite, Dialysis Unit, and Maternity Suite. Each add-on is priced per location per month and can be added to any plan (Starter, Professional, or Enterprise) at any time from your billing settings.

Is the Patient Self-Service Portal included in my plan?

Yes — the Patient Portal is included at no extra cost on the Professional and Enterprise plans. Patients can log in via OTP (WhatsApp or SMS), view appointments, lab results, prescriptions, and invoices from any phone browser. The portal is branded with your clinic colours and logo.

Does DawaHQ support WhatsApp and email messaging?

Yes. DawaHQ supports both WhatsApp and email automation as optional add-ons. You can send appointment reminders, lab result notifications, prescription alerts, and payment receipts via WhatsApp or email. You bring your own provider (Resend, Brevo, SendGrid, Mailgun, or SMTP for email; WhatsApp Business API for WhatsApp), and DawaHQ handles the automation and NDPR-compliant opt-in/out management.

Still have questions?

Talk to our team

Ready to get started?

Get started today. Your data is safe and NDPR compliant.

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